How long is delivery and how is my item delivered?

Justin Duance offers free delivery worldwide for standard orders. All UK jewellery orders are sent via special delivery with the Royal Mail and therefore will need to be signed for. (Items on our Sundries page will be sent via a 1st Class service unless ordered alongside an item of jewellery.) All international orders are sent via a tracked service with the Royal Mail. This takes up to 5-10 business days to arrive although it is dependent on the destination country. Items sent to European address will need to be signed for and are more likely to arrive within 4-5 business days.

All of our jewellery is hand made to order. We aim to make and deliver your item within 4-8 weeks from the order date. If you would like the item sooner please give us a call us 01736 367254 and we may be able to accommodate you. See our Delivery and Returns page for further information. See our ‘How will my order arrive?’ FAQ for more information on our packaging.