Last UK orders for Christmas Friday 8th December.
The width of the final design you’ve chosen to wear might be much wider than the ring sizer your size was measured with. Where possible, always try and get measured with a sizer that’s close to the width of the final design to ensure accuracy. A very wide design (9mm wide +) can often feel too tight if you were sized with a 4mm wide sizer.
Heat can be an important factor when you get sized. In hot weather our fingers can swell somewhat – this means a ring that fits perfectly in summer might be too loose in winter. It’s best to try and get sized when you are at a fairly neutral temperature or before any hot weather.
Where possible, try and make sure that your size is measured with a sizer that’s the same profile as the final design you’ll wear. Usually there are only flat profile or court/comfort profile sizers available, but even this makes a difference to choosing the correct size. This is especially important when choosing a flat profile final design as a flat profile, while not uncomfortable is not a comfort fit to the finger, so any tightness will be far more noticeable.
We make our rings in four profiles; D shape, Comfort, Flat Comfort and Flat.
D shaped profiles are flat on the inside and rounded on the outside. They provide a comfortable shape which sits close to the finger.
Comfort profiles are also known as court profiles and are rounded on both the inside and outside, so there are no hard edges.
Flat comfort rings are rounded on the inside and comfortable against the finger, but have a flat profile appearance on the outside.
Flat profile rings are flat inside and outside, and give the appearance of a more substantial ring.
Where possible we welcome the opportunity to speak to our clients in person and are more than happy to reserve an appointment for you to visit us in the workshop. When this is possible we will measure your finger size ourselves and do everything we can to ensure it is correct. When this isn’t possible however, we recommend you visit your local high street jeweller and ask them to take your size. Many jewellers size slightly differently – from leading edge or to centre. We always take our ring sizes from the leading edge – this means that on the ring stick the ring or sizers edge that’s closest to the handle of the ring stick is where we read the size from. When getting your size at a jewellers, please ask that it’s the leading edge size you are given.
Nearly all of our rings can be resized – we charge £40 to do this to cover the postage and the work involved. When we resize or repair a piece, we also clean the piece and restore it to its original state when it was just finished. When you return the ring to us for resizing, please include a note of your name, return address and what needs to be done, as well as any other contact information if applicable. If this isn’t included, we won’t know who or where the piece has come from and will be unable to resize or return it to you.
Our titanium rings cannot be resized more than a size or two either way – therefore it’s really important to take the above information into account when ordering a titanium ring. If you do need a very different size once it’s been ordered we can make a new replacement ring for the reduced price of £135.
If the ring you have ordered or are thinking of ordering is a surprise for someone and you don’t know their size you are welcome to get in touch with us and we can send you one of our sample rings in a random size and then swap this for the correct size when you know it, thus avoiding the resize charge.
Everything needs a bit of TLC once in a while, so we always include a care pack with instructions and materials in the parcel with our pieces. The care pack includes a leaflet with instructions on how to look after the piece, as well as a polishing cloth and small scourer to keep the finish of the piece. The teak oil keeps the wood looking its best, but is only really necessary if the wood looks particularly dry as the oils in our skin keep it hydrated.
We recommend wearing the piece full time if you can – we’ve found that pieces stand up best to everyday life when they are worn constantly as the piece subtly adjusts to the wearer’s lifestyle.
For pieces with wood inlaid in them, we include a little vial of teak oil. This will replenish the wood if it’s looking a little dry and bring back its lustre, showing off the colour and grain of the wood. You only need a very small dab on a tissue or cloth to run over the wood – too much oiling will saturate the wood and cause it to break. The natural oils in our hands usually keep the wood hydrated enough, so you shouldn’t need to oil the wood more than once or twice a week at the most.
We also include a scourer and polishing cloth to replenish the finish of your piece of jewellery. For a piece finished with a matt effect, simply use the scourer to buff the ring – try and keep going back and forth in a straight line for an even and uniform result. For a polished finish, buff the piece firmly with the polishing cloth to bring back a bright shine.